Privacy Policy

1. Introduction

Wholistic Rebirth ("we," "us," or "our") operates the website at wholisticrebirth.com (the "Site") and provides therapeutic bodywork services at 115 Razades Way, #102, Charlotte, NC 28206. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and mailing address when you book an appointment or contact us.
• Health information: information about your health, medical history, and physical condition that you voluntarily provide to ensure safe and effective treatment.
• Payment information: credit card or other payment details processed securely through our third-party payment processor.
• Website usage information: pages visited, referring site, browser type, and similar analytics data collected automatically.

3. How We Use Your Information

• To schedule, confirm, and manage your appointments
• To provide safe and personalized therapeutic bodywork services
• To send appointment reminders and service-related communications via email, SMS, or phone
• To process payments
• To respond to your inquiries
• To improve our Site and services
• To comply with legal obligations

4. SMS & Text Messages

If you provide your phone number, you may receive SMS or text messages from us for appointment reminders, confirmations, and service-related updates. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at nance@wholisticrebirth.com. We do not share your phone number with third parties for marketing purposes.

5. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service providers: with trusted third parties who assist us in operating our business (e.g., booking platforms, payment processors, SMS providers), subject to confidentiality obligations.
• Legal requirements: when required by law, regulation, or legal process.
• Safety: when necessary to protect the rights, safety, or property of Wholistic Rebirth, our clients, or the public.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Analytics

Our Site may use cookies and similar technologies to improve your browsing experience and collect usage analytics. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., our booking platform). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request within a reasonable timeframe.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please contact us at nance@wholisticrebirth.com or call (561) 350-5703.